ازاي تقدم شكوى لتكافل وكرامة؟ (دليل 2025 الكامل من حكاوي أونلاين)

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ازاي تقدم شكوى لتكافل وكرامة؟ (دليل 2025 الكامل من حكاوي أونلاين)

لو بتستحق الدعم من برنامج تكافل وكرامة واتعرضت لمشكلة زي انقطاع الصرف، أو رفض من غير مبرر، أو تأخير في الرد على التظلم، تقدر تقدم شكوى رسمية إلكترونيًا في دقائق.

رابط تقديم شكوى تكافل وكرامة

من خلال موقع وزارة التضامن الاجتماعي الرسمي عبر: https://complaints.moss.gov.eg

خطوات تقديم شكوى إلكترونيًا:

ادخل على الموقع complaints.moss.gov.eg
اختر "تسجيل شكوى جديدة"
املأ البيانات المطلوبة:
- الرقم القومي
- الاسم رباعي
- المحافظة، المركز، القرية
- رقم الموبايل
- نوع الشكوى
- تفاصيل المشكلة بالتفصيل
ارفع أي مستندات مساعدة (اختياري)
اضغط "إرسال الشكوى"
سيظهر لك رقم الشكوى لمتابعتها لاحقًا

أنواع الشكاوى المتاحة

رفض بدون توضيح السبب
انقطاع الصرف رغم الاستحقاق
عدم ظهور نتيجة التظلم
تسجيل بيانات غير صحيحة
مشاكل في تحديث البيانات

كيف تتابع الشكوى بعد إرسالها؟

ادخل على نفس الموقع، واختار "متابعة شكوى"، وادخل الرقم القومي ورقم الشكوى لمراجعة حالة الرد. غالبًا بيتم الرد خلال 15 يوم.

روابط مقالات ذات صلة من حكاوي أونلاين:

تقديم الشكوى في تكافل وكرامة حقك القانوني، ومتخليش أي تأخير أو رفض يعدي من غير توضيح. تابع حالتك واطلب المراجعة من الجهات الرسمية.

مع حكاوي أونلاين دايمًا هتلاقي كل الشروحات الحكومية بأسلوب بسيط ومن غير تعقيد.

تعديل المقال

الأقسام اخبار أشرح لى خدمات

مقالات قد تهمك

تعليقات

إرسال تعليق

حجم الخط

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